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مطلوب من داخل الكويت: وظيفة مسؤول خدمة عملاء لدى المجلس الثقافي البريطاني

مطلوب من داخل الكويت 🇰🇼: وظيفة "مسؤول خدمة عملاء" لدى المجلس الثقافي البريطاني

وظيفة "مسؤول خدمة عملاء" لدى المجلس الثقافي البريطاني

هل تبحث عن فرصة عمل مميزة في بيئة دولية ديناميكية؟

يسعدنا في المجلس الثقافي البريطاني، التابع للسفارة البريطانية، الإعلان عن وظيفة شاغرة لشغل منصب مسؤول خدمة عملاء في مكتبنا بمدينة المنصورة.

عن المجلس الثقافي البريطاني:

يُعدّ المجلس الثقافي البريطاني منظمة عالمية رائدة في مجال نشر اللغة الإنجليزية وبناء العلاقات الثقافية بين المملكة المتحدة وباقي دول العالم. ونتميز بكوننا مُوَظِّفين مُلتزمين بتقديم خدمات عالية الجودة لعملائنا، ونعمل على خلق بيئة عمل إيجابية تُحفّز على الإبداع والابتكار.

مسؤوليات الوظيفة:

تقديم خدمات ممتازة لعملاء المجلس الثقافي البريطاني، سواءً عبر الهاتف أو البريد الإلكتروني أو شخصيًا.

الإجابة على أسئلة العملاء حول برامجنا وخدماتنا ومنتجاتنا بدقة ووضوح.

معالجة شكاوى العملاء بكفاءة وفعالية.

تقديم الدعم الإداري لفريق خدمة العملاء.

الحفاظ على بيئة عمل منظمة ونظيفة.

المتطلبات:

إجادة اللغة الإنجليزية (كتابةً ومحادثةً) بمستوى عالٍ.

خبرة سابقة في خدمة العملاء.

مهارات تواصل ممتازة، شفهيةً وكتابيةً.

مهارات تنظيمية وإدارة الوقت** ممتازة.

القدرة على العمل بشكل مستقلّ وجزء من فريق.

المُثابرة والالتزام بتقديم خدمات عالية الجودة.

للتقديم:

▪️للتقديم من خلال الرابط التالي :

‏https://careers.britishcouncil.org/job/Mansooryah-Customer-Services-Advisor-NPW-Midd/1074046601/

آخر موعد للتقديم: 28 مايو 2024

لا تتردد في التقديم!

ملاحظة:

نُفضّل المتقدمين الذين لديهم خبرة في مجال التعليم أو الثقافة.

نُرحّب بالمتقدمين من جميع الجنسيات.

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